Privacy Policy
Modern Painters LLC (“Modern Painters Phoenix,” “we,” “us,” or “our”) operates the website modernpaintersphoenix.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our online estimate calculator, or interact with our services.
Information We Collect
We may collect the following types of personal information when you use our website or services:
- Contact Information: First name, last name, phone number, and email address
- Project Information: Property type, project type, home size, project timeline, and surface condition as submitted through our estimate calculator
- Device Information: Browser type, IP address, operating system, and referring URLs collected automatically when you visit our site
- Cookies and Tracking: We use cookies and similar technologies including the Meta Pixel and Google Ads conversion tracking to understand how visitors interact with our website and measure advertising effectiveness
How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide you with a personalized painting estimate
- To contact you about your estimate request via phone, email, or text message
- To send you a confirmation message with your estimate details (with your consent)
- To schedule and coordinate painting services
- To improve our website, services, and customer experience
- To measure the effectiveness of our advertising campaigns
- To comply with legal obligations
Text Messaging (SMS) Policy
When you provide your phone number and consent to receive text messages through our estimate calculator, you agree to receive the following types of text messages from Modern Painters Phoenix:
- A confirmation message with your estimate range and our contact information
- Follow-up messages related to scheduling your free on-site estimate
- Service-related notifications about your painting project
Message frequency: You may receive up to 5 text messages related to your estimate request.
Message and data rates may apply. Your carrier’s standard messaging rates will apply to any messages you receive.
Opt out: You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.
Help: Reply HELP to any message for assistance, or contact us at (480) 942-8292.
We will never sell, rent, or share your phone number with third parties for marketing purposes. Your consent to receive text messages is not a condition of purchasing our services.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activity. This includes:
- Meta Pixel: We use the Meta (Facebook) Pixel and Conversions API to measure the effectiveness of our advertising, track website conversions, and build audiences for future advertising. This may collect data such as your IP address, browser information, and actions taken on our website.
- Google Ads Conversion Tracking: We use Google Ads to measure the effectiveness of our paid search advertising and track form submissions and phone calls.
- Google Analytics: We may use Google Analytics to understand how visitors use our website.
- Essential Cookies: Necessary for our website to function properly.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our business, including our website hosting provider, email service provider, form processing services, and lead management tools
- Advertising Partners: Meta (Facebook) and Google for advertising measurement and optimization purposes
- Legal Requirements: When required by law, court order, or governmental authority
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and project information submitted through our estimate calculator is retained for the purpose of providing painting services and follow-up communication.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of text messages by replying STOP
- The right to opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Phone: (480) 942-8292
Email: eli@modernpaintersphoenix.com
Website: modernpaintersphoenix.com
Mailing: 101 N. First Avenue, Suite 2325 PMB 1221, Phoenix, AZ 85003