Privacy Policy

Last updated: March 11, 2026

Modern Painters LLC (“Modern Painters Phoenix,” “we,” “us,” or “our”) operates the website modernpaintersphoenix.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our online estimate calculator, or interact with our services.

Information We Collect

We may collect the following types of personal information when you use our website or services:

• Contact Information: First name, last name, phone number, and email address
• Project Information: Property type, project type, home size, project timeline, and paint condition as submitted through our estimate calculator
• Device Information: Browser type, IP address, operating system, and referring URLs collected automatically when you visit our site
• Cookies and Tracking: We use cookies and similar technologies including the Meta Pixel to understand how visitors interact with our website and to measure advertising effectiveness

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide you with a personalized painting estimate
• To contact you about your estimate request via phone, email, or text message
• To send you a confirmation text message with your estimate details (with your consent)
• To schedule and coordinate painting services
• To improve our website, services, and customer experience
• To measure the effectiveness of our advertising campaigns
• To comply with legal obligations

Text Messaging (SMS) Policy

When you provide your phone number and consent to receive text messages through our estimate calculator, you agree to receive the following types of text messages from Modern Painters Phoenix:

• A confirmation message with your estimate range and our contact information
• Follow up messages related to scheduling your free on site estimate
• Service related notifications about your painting project

Message frequency: You may receive up to 5 text messages related to your estimate request.

Message and data rates may apply. Your carrier’s standard messaging rates will apply to any messages you receive.

Opt out: You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent.

Help: Reply HELP to any message for assistance, or contact us at (480) 942 8292.

We will never sell, rent, or share your phone number with third parties for marketing purposes. Your consent to receive text messages is not a condition of purchasing our services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activity. This includes:

• Meta Pixel: We use the Meta (Facebook) Pixel and Conversions API to measure the effectiveness of our advertising, track website conversions, and build audiences for future advertising. This may collect data such as your IP address, browser information, and actions taken on our website.
• Google Analytics: We may use Google Analytics to understand how visitors use our website.
• Essential Cookies: These are necessary for our website to function properly.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third party companies that help us operate our business, including our CRM system, email service provider, SMS provider (Twilio), and website hosting provider
• Advertising Partners: Meta (Facebook) for advertising measurement and optimization purposes
• Legal Requirements: When required by law, court order, or governmental authority

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact and project information submitted through our estimate calculator is retained for the purpose of providing painting services and follow up communication.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of text messages by replying STOP
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.